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Brand Certified

Ray-Ban

3.7
(338 reviews)

Business Details

+44 2074 209331

About

Sunglasses StoreFashion Accessories StoreRay-Ban
RAY-BAN: Timeless style, authenticity and freedom of expression are the core values of Ray-Ban, a leader in sun and prescription eyewear for generations.

Location

Ray-Ban
15 James St, London, Greater London
WC2E 8BU, United Kingdom

Hours

Monday10:30 AM - 7:00 PM
Tuesday10:30 AM - 7:00 PM
Wednesday10:30 AM - 7:00 PM
Thursday10:30 AM - 7:00 PM
Friday10:30 AM - 7:00 PM
Saturday10:30 AM - 7:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

3.7
338 reviews
5 stars
196
4 stars
29
3 stars
14
2 stars
6
1 star
93
  • OB
    Oliver Bond
    1 day ago
    5.0
    Big shoutout to Sadiq. Fixed my Raybans within 5 minutes and even threw a in a free clean. Top man and the type of customer service that makes you want to come back to a specific store.
  • MP
    Matteo Palmas
    1 day ago
    5.0
    This is what I call 5/5 Rayban service. Popped in with my old but gold pair of Rayban that needed a little TLC. Was met with a smile by Ronaldo and I came out of the shop with my sunglasses straightened, cleaned and looking like new in no time. All of that for free! Thanks Ronaldo for your help today.
  • TA
    Titus Andronicus
    6 days ago
    5.0
    I bought some ray-bans online last year (from ray-ban) they have never fitted right on my face. I’ve been in 3 times at various points with them to see if anyone could help. It’s always been too busy. Today I went in, immediately saw a member of staff. He took my glasses, manipulated them with his hands and they were so much better straight away. He did this until I felt they were bang on. Very helpful, I thought it may not be possible and had wasted my money but I left very happy. Thank you.
  • JC
    João Rafael Carvalho
    6 days ago
    5.0
    Nice store to try out some pairs before purchasing. The salespeople aren't too pushy either, which is nice. Plenty of options available.
  • DA
    douni achilles
    May 5, 2026
    5.0
    FOR REAL!!! Lidia & Gianfranco the manager! Was VERY VERY helpful with my issue today! I went to different locations for the same issue and I was put off! But not here! They went beyond my imagination with the customer service! They even talked to the other store that was the key to solving my exchange! THANK YOU FOR YOUR SERVICE! This location will be my regular location!

Frequently Asked Questions About Ray-Ban

What are the core values of Ray-Ban at the Covent Garden location?

Ray-Ban's core values at this location include timeless style, authenticity, and freedom of expression, reflecting their leadership in sun and prescription eyewear.

Where is the Ray-Ban store located in London?

The Ray-Ban store is located at 15 James St, Covent Garden, London, WC2E 8BU, Greater London, United Kingdom.

Brand Certified Facts from Ray-Ban

This information is certified by Ray-Ban and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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